Claudia is the primary administrator and support provider for the 5 Dimensions of Teaching and Learning (5D) assessments. She also copy edits publicity and course materials, and provides other administrative support as needed. Claudia has worked in administrative support positions at the University of Washington, Seattle University, the University of Pennsylvania, the New Road Map Foundation, as well as for an attorney's office in Seattle. She received an M.L.S. degree from Syracuse University's School of Information Studies and worked as a librarian at the Free Library of Philadelphia for six years.